Customer satisfaction or surveys for purchase behavior. effective.survey can do it

effective.survey is a web-based tool that allows you to manage easy configurable and feasible online surveys in your custom look-and-feel. The stand-alone-solution runs independently from your existing web presence. It is easy to operate and after a quick briefing, it allows you to conduct professional surveys publicly or privately on the web. The possibilities for answering the questions are deliberately kept simple for the respondents to keep the participation obstacles to a minimum.

The features of effective.survey include the following:

• adaptable layout to your own corporate design,
• establishment and administration of any number of surveys or the survey runtime,
• different question types: single / multiple choice, definable response scale (eg -5 to +5 or grades 1 to 6), free text answers, flexible expanding options for other types of questions
• Skip questions and branched survey procedures: fade in/out certain questions or whole question strands based on previous answers or pre-configuration for each participant (target group, market segment, etc.)
• the ability to design open and closed polls: public participation vs. invited participants
• low participation obstacles for respondents by sending individualised links to participate,
• the guaranteed protection of privacy of the participants based on the non-traceability of the individual links
• a full-time opportunity of interruption and resumption of the survey for participants of closed surveys: no detailed storage needed, the participants return directly to the last active page of the survey
• an export opportunity of the survey results for further processing in statistic software.